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Lifelock’s Fraud Alert ruled illegal

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From Wired. com

Judge Rules LifeLock’s Fraud Alert Service Illegal

  • By Kim Zetter Email Author
  • May 27, 2009  |
  • 5:03 pm  |

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In a decision that has privacy advocates and others scratching their heads, a federal judge has ruled that LifeLock has been breaking California law for years by placing fraud alerts on its customer’s credit profiles.

The decision is a blow to the burgeoning identify-theft protection industry, and means that companies that experience data breaches may no longer be able to offer victims free subscriptions to such services — a standard damage-control tactic in recent years. Consumers can still place fraud alerts by contacting one of the three U.S. credit reporting agencies directly.

Bo Holland, founder and CEO of Debix, a competitor of LifeLock, called the ruling “dramatic and unexpected.”

“It causes a real shift in the industry,” he told Threat Level.

The pre-trial partial summary judgment comes in a lawsuit filed last year against LifeLock by Experian, one of the nation’s three credit reporting bureaus. Experian claimed LifeLock is trying to “game the system” of fraud alerts to make a profit.

LifeLock, a controversial company that gained notoriety for publishing its CEO’s Social Security number in advertisements , charges $120 a year to consumers to place fraud alerts on their credit profiles, among other services. The company also offers a $1 million guarantee to reimburse the expenses of any customer who suffers losses from identity theft while subscribed to LifeLock.

Under the 2003 Fair and Accurate Credit Transactions Act, or FACTA, fraud alerts are available for free to any consumer who believes he may have been a victim of identity theft, or is at imminent risk of it. With a fraud alert on a consumer’s credit profile, banks and other businesses are required to make a reasonable effort to check with a consumer before opening a new line of credit in his or her name.

For the rest of the story, click here.

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